Privacy Policy

Last updated: 1 August 2025

At Maven Print, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://www.mavenprint.co.za) or interact with us.

1. What Information We Collect

We may collect the following types of information when you use our website or contact us:

  • Personal information: such as your name, email address, phone number, company name and any other details you provide when submitting an enquiry form, requesting a quote or contacting us by email or phone.

  • Technical information: like your IP address, browser type, pages visited, and time spent on our site, collected via cookies and analytics tools to help us improve our website.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide quotes or information about our printing services.

  • Improve our website, services and customer experience.

  • Communicate with you about your projects, orders, or other business-related matters.

  • Comply with legal obligations.

We do not sell or rent your personal information to third parties.

3. Cookies & Analytics

Our website may use cookies (small text files stored on your device) and Google Analytics or similar tools to understand how visitors use our site. This helps us improve our content and user experience.
You can adjust your browser settings to refuse cookies, but this may affect how our site functions.

4. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information against loss, misuse or unauthorised access. However, no method of transmission over the Internet is completely secure.

5. Sharing Your Information

We may share your information with trusted service providers who assist us with our business operations (like IT support), but only to the extent necessary to perform these services and under strict confidentiality.
We may also disclose your information if required by law.

6. Your Rights

You have the right to:

  • Ask what personal information we hold about you.

  • Request corrections to any incorrect or outdated information.

  • Ask us to delete your personal information where applicable under data protection laws.

  • Opt out of any direct marketing communications (although we generally do not send unsolicited marketing emails).

7. Links to Other Websites

Our website may contain links to other sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Your continued use of our site means you accept any changes.

9. POPIA Consent

By providing your personal information to Maven Print, whether through our website, email or by phone, you voluntarily consent to the collection, processing and storage of your information in accordance with this Privacy Policy and South Africa’s Protection of Personal Information Act (POPIA).

We will use your information only for the purposes outlined, such as responding to your enquiries, preparing quotes, fulfilling orders, and communicating with you about our services.

You have the right to withdraw your consent at any time by contacting us at print@mavenprint.co.za.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

📧 Email: print@mavenprint.co.za
📞 Phone: +27 (0)21 140 3515

Disclaimer:
This is a general example and not legal advice. For full compliance, especially under South Africa’s POPIA (Protection of Personal Information Act), we recommend having this reviewed by a legal professional.

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